RoSPA Quality Safety Audit in Practice
One of the key benefits of a RoSPA QSA Audit is the significant reduction in accidents in the workplace. On this page you will find details of just a few of our customer experiences.
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| Norwich and Norfolk University Trust – case study |
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Company background
This is an acute teaching trust providing comprehensive general and specialist services for a population of up to 750,000 on two sites; the 987-bed Norfolk and Norwich University Hospital (NNUH) and Cromer Hospital on the north Norfolk coast. In addition there are a further five sites that house laboratories, office staff, family planning clinic, breast screening clinic, health records library and painmanagement clinic.These are all in the Norwich area.
The need for auditing:
The trust was going through a period of change with the building of the new hospital and in 1999 it was felt that a baseline health and safety audit by a reputable external auditor would provide the action plan required to progress and develop health and safety following themove. It would also help to identify what was needed for a new hospital site so that old habits could be broken and a fresh approach taken tomanage health and safety.
Key business benefits:
From a business perspective, particularly withmore recent developments (for patients to‘Choose and Book’ and the application to become a Foundation Trust) it is important to demonstrate that health and safety of staff and patients, visitors and contractors is taken seriously. The improving audit level achieved helps tomaintain and demonstrate this commitment to health and safety.
Any financial benefits:
The financial benefits aremainly hidden but include the reduction in serious incidents and therefore the number of potential claims and litigation, lost time, cover required and other associated costs. |
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Improvement in accident/absence statistics:
Since 1999 the incident statistics, particularly those resulting in RIDDOR to HSE have been decreasing and since the high of 64 RIDDORs in 1999 the actual number last year (2006) was 16.This produces amuch lower than national average (healthcare) incidence rate figure for a workforce of over 5,500 staff.
Why did you choose RoSPA?
RoSPA was chosen as the QSA systemis closely aligned with HS(G)65 and this was the same structure that is used by the Trust’s health and safetymanagement system. RoSPA’s reputation as a well-managed organisation that could provide on ongoing service was also a key part of the decision.
“I cannot say that the period of the auditor being on site is stress free but it has proved to be a really worthwhile experience that focuses on the key issues that are required for future improvements in health and safetymanagement. Working alongside the auditor also helps with the development of the health and safetymanagement system key documents.”
Lynne Ainge
Norfolk and Norwich University Hospital.
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Case Studies
Trinity House
Chelmsford Borough Council
EDF Energy |
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Client Outcomes
Yeo Valley:
“We set ourselves a target of a 10% reduction in incidents and achieved 40%. We’re on target for another 30% reduction”
British Sugar:
“Team objective for 2007/08 is to reduce reportable Lost Time Accident frequency rates to 2.5 per million man-hours worked including Contractors. All injury accident frequency rates will be similarly reduced to 50 per million man hours worked”
Robert McBride:
“In the UK, lost time incidents totalled 48 for the year, an increase of 22 (85%) on last year and a reversal of the 45% reduction in accidents over the previous year – although none were major accidents…due to extra business from the recent acquisitions”
AIG UK Ltd. endorsement:
“AIG UK Ltd. recognise good H&S management standards and we reflect this in the premium quoted for those customers who achieve level 4 (or above) of the RoSPA QSA system”
