RoSPA Training Courses
Terms and Conditions
Fees
All fees are payable in advance (normally 4 weeks). RoSPA Enterprises Limited reserves the right to refuse admission to the course until payment is received. Fees quoted are correct at the time of publication but RoSPA reserves the right to alter fees at any time. All fees quoted are exclusive of VAT which must be paid in addition to the quoted fee, at invoice date, chargeable at the standard rate then in force.
Late payment
Overdue payment may attract interest at 8% above the statutory rate.
Examinations
Where examinations (whether by an internal or external examining authority) form part of, or are taken following a course, no refund of fees can be given in the event of a candidate failing to reach the standard required. Examiners’ decisions are final.
Cancellations
RoSPA Enterprises Limited reserves the right to cancel or alter the dates or provision of service, the venue and the individual or organisation providing the service. In the event of cancellation, bookings will normally be transferred to the next available course unless the client specifically requests otherwise. If a booking is cancelled or transferred by the client the following fees will be payable:
| Notice Given | % of fee credited on cancellation/transfer |
|---|---|
| more than 28 days | 100% |
| 15-28 days | 50% |
| 0-14 days | 0% |
In addition, RoSPA Enterprises Limited reserves the right to charge a £30 administration fee for each cancellation/transfer.
A maximum of three transfers within a calendar year are allowed, otherwise RoSPA reserve the right to charge for the full course.
Telephone cancellations can be accepted but must be confirmed immediately in writing (by post or fax).
All reasonable adjustments to provision will be made to ensure that learners with a learning difficulty, disability and/or a medical condition that affects their learning are not substantially disadvantaged.
If you have a learning difficulty, disability and/or a medical condition, please ensure that we know what you need so that we can make all reasonable adjustments to help you succeed.
|
RoSPA is a registered charity: Registered Charity No: 207823 Patron: Her Majesty the Queen RoSPA Head Office: Edgbaston Park, 353 Bristol Road, Edgbaston, Birmingham B5 7ST, UK |
 |